Remote Tax Consultant (CPA/EA) – Expert Guidance

Intuit, Inc.; Wilmington (NC); Remote; USD 40.000 - 51.000; Vollzeit

Benefits dieser Stelle

Cash bonus

Equity rewards

Benefits

Zusammenfassung

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide them through tax preparation, provide expert advice, and explain tax terms in simple language. This role emphasizes customer empathy and accurate, compliant tax support.

You will use video-based interactions to resolve inquiries, document interactions, and contribute to KPI-driven performance. Training, bonuses, and equity rewards are part of the compensation package.

Qualifikationen

• Active unrestricted credential (CPA/EA/Attorney) with tax prep experience.
• 2+ years preparing federal/state 1040 for at least 30 clients per season.
• Must possess or obtain state licenses and PTIN.
• Willing to work minimum 20 hours per week.
• Must reside in the United States.

Aufgaben

• Virtual, customer-facing role via video; interact with customers.
• Provide tax advice, full-service return prep and signature, and product inquiries.
• Explain tax terms in everyday language to customers.
• Document customer interactions and outcomes.
• Meet KPI metrics and participate in projects/ validations.

Kenntnisse

Tax knowledge

Customer service

Video communication

Bilingual English/Spanish

Ausbildung

CPA/EA/Attorney license

Tools

TurboTax software

Commercial tax software

Jobbeschreibung

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide them through tax preparation, provide expert advice, and explain tax terms in simple language. This role emphasizes customer empathy and accurate, compliant tax support.

You will use video-based interactions to resolve inquiries, document interactions, and contribute to KPI-driven performance. Training, bonuses, and equity rewards are part of the compensation package.