Remote Tax Consultant (CPA/EA) – Expert Guidance

Intuit, Inc.; Tyler (TX); A distancia; USD 34.000 - 51.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a tax professional with an active unrestricted credential to assist TurboTax customers remotely. You will provide expert tax guidance, perform full-service return preparation and signature, and explain tax terms in everyday language.

You will use video tools to interact with customers, document interactions, and strive to meet KPI metrics. The role requires strong communication skills, a minimum 20 hours per week, and willingness to complete mandatory training.

Formación

• Active unrestricted credential: CPA/EA/Practicing Attorney with strong tax prep experience.
• 2+ years preparing federal and state 1040 returns for 30+ clients per season.
• Able to obtain related state licenses, permits, or bonds and PTIN.
• Willing to work minimum 20 hours per week.
• Knowledge of Circular 230.
• Proficient with computers and software.
• Bilingual English/Spanish a plus.

Responsabilidades

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Create high-quality customer interactions using deep tax knowledge and empathy.
• Document customer interactions and work toward KPI metrics.
• Participate in training, pilot projects, and experience validations as needed.

Conocimientos

Customer service

Verbal communication

Written communication

Video interactions

Critical thinking

Tech savvy

Educación

CPA/EA/Attorney credentials

Herramientas

Commercial tax software

Descripción del empleo

Intuit, Inc. is seeking a tax professional with an active unrestricted credential to assist TurboTax customers remotely. You will provide expert tax guidance, perform full-service return preparation and signature, and explain tax terms in everyday language.

You will use video tools to interact with customers, document interactions, and strive to meet KPI metrics. The role requires strong communication skills, a minimum 20 hours per week, and willingness to complete mandatory training.