Remote Tax Associate - Expert Tax Prep & Support

Intuit, Inc.; Clinton (NJ); Remote; USD 31,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a virtual Tax Expert with tax preparation experience to guide customers through TurboTax returns, provide explanations of tax terms, and deliver clear, friendly support.

You will work from home in the United States at least 20 hours per week, comply with training, and use our video tools to communicate. Bilingual English/Spanish is a plus. A fast-paced environment with strong customer service and compliance expectations is expected.

Qualifications

• 2+ years preparing federal and state 1040 returns for 30+ clients per season.
• Active PTIN and ability to obtain state licenses/certificates.
• Knowledge of Circular 230 and willingness to work minimum 20 hours/week.
• Strong verbal and written communication in English; bilingual English/Spanish a plus.

Responsibilities

• Virtual, customer-facing role using video software to assist customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms in everyday language and document interactions.
• Meet KPIs, participate in training, and handle inquiries with accuracy.

Skills

Tax preparation

Customer service

Communication

Problem solving

Tech proficiency

Education

PTIN holder

Tools

TurboTax

Job description

Intuit, Inc. seeks a virtual Tax Expert with tax preparation experience to guide customers through TurboTax returns, provide explanations of tax terms, and deliver clear, friendly support.

You will work from home in the United States at least 20 hours per week, comply with training, and use our video tools to communicate. Bilingual English/Spanish is a plus. A fast-paced environment with strong customer service and compliance expectations is expected.