Remote Tax Associate - Expert Tax Return Support

Intuit, Inc.; Ridgewood (NJ); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is hiring a tax professional to assist TurboTax customers remotely in preparing federal and state returns. The role emphasizes clear explanations of tax terms, confident customer interactions, and adherence to compliance standards. You will work with government resources and team experts to provide accurate guidance and complete returns.

You should have tax preparation experience, be comfortable with video tools, and be able to work at least 20 hours weekly from the United States.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns using commercial tax software.
• Active PTIN and state licenses as required.
• Willingness to work a minimum of 20 hours per week.
• Strong verbal and written communication skills.
• Proficient with technology and video/audio tools.
• Must reside in the United States.
• Bilingual English/Spanish a plus.

Responsibilities

• Work in a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and answer product inquiries.
• Document customer interactions and adhere to procedures and company policies.
• Strive to meet KPI metrics and participate in trainings and pilot validations.
• Maintain compliance training and professional development as required.

Skills

Tax preparation

Customer service

Video/phone communication

Technology proficiency

Tools

Tax software

Job description

Intuit, Inc. is hiring a tax professional to assist TurboTax customers remotely in preparing federal and state returns. The role emphasizes clear explanations of tax terms, confident customer interactions, and adherence to compliance standards. You will work with government resources and team experts to provide accurate guidance and complete returns.

You should have tax preparation experience, be comfortable with video tools, and be able to work at least 20 hours weekly from the United States.