Remote Tax Associate: 1040 Returns & Guidance

Intuit, Inc.; Elizabeth (NJ); A distancia; USD 31.000 - 39.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely in preparing federal and state returns. You will explain tax terms, provide guidance, and deliver accurate, friendly service via video interactions.

The role requires 2+ years of recent 1040 experience, a valid PTIN, and availability to work at least 20 hours per week from home in the United States. Bilingual English/Spanish is a plus, with comprehensive training provided.

Formación

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season.
• Active PTIN and state licenses/certificates
• Working knowledge of Circular 230
• Willing to work a minimum of 20 hours per week
• Proficient with technology and computer operations
• Strong customer service and professional communication (verbal & written)
• Ability to interact via video/audio tools
• Critical thinking and problem solving skills
• Ability to work in a fast-paced environment with minimal supervision
• Dedicated hardwired internet connection meeting security criteria
• Bilingual English/Spanish is a plus
• Resides in the United States

Responsabilidades

• Interact with TurboTax customers remotely using video communications software
• Provide tax advice and full service return preparation and signature
• Answer product/software questions and perform tax calculations
• Create high quality customer experiences with empathy and expertise
• Use government and professional resources to deliver accurate answers
• Document customer interactions and follow company policies
• Support KPI metrics and participate in pilots and projects
• Complete required training and development as determined by the business

Conocimientos

Tax preparation

Customer service

Communication

Video interactions

Problem solving

Bilingual English/Spanish

Work in fast-paced environment

Herramientas

Tax software

Descripción del empleo

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely in preparing federal and state returns. You will explain tax terms, provide guidance, and deliver accurate, friendly service via video interactions.

The role requires 2+ years of recent 1040 experience, a valid PTIN, and availability to work at least 20 hours per week from home in the United States. Bilingual English/Spanish is a plus, with comprehensive training provided.