Remote Tax Advisor & Return Prep Expert

Intuit, Inc.; White Bear Lake (MN); Remote; USD 26,000 - 34,000; Full time

Job summary

Intuit, Inc. in the United States seeks a tax professional to help customers complete their taxes using TurboTax products. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers.

This is a virtual, customer-facing role requiring strong communication, video interactions, and a minimum of 20 hours per week from a compliant home setup. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years preparing federal and state 1040 returns for 30+ clients per season.
• Active PTIN or ability to obtain one.
• Willing to work a minimum of 20 hours per week.
• Strong communication and customer service skills for video interaction.

Responsibilities

• Provide tax advice and full-service return preparation and signature for TurboTax customers.
• Interact with customers via video and audio tools using our software.
• Document customer interactions and troubleshoot inquiries.
• Meet KPI metrics and participate in training and development.

Skills

Customer service

Video communication

Tech proficiency

Bilingual

Education

PTIN

State licenses

Job description

Intuit, Inc. in the United States seeks a tax professional to help customers complete their taxes using TurboTax products. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers.

This is a virtual, customer-facing role requiring strong communication, video interactions, and a minimum of 20 hours per week from a compliant home setup. Bilingual English/Spanish is a plus.