Remote Tax Advisor — Full‑Service Tax Prep

Intuit, Inc.; Bloomington (IL); Remote; USD 29,000 - 37,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers with TurboTax products in a virtual setting. You will provide expert tax preparation, explain tax concepts, and guide customers through returns with confidence and empathy.

The role requires 2+ years of federal/state tax return experience, a valid PTIN, and the ability to work a minimum of 20 hours per week from a remote home setup within the United States.

Qualifications

• 2+ years of federal/state tax return prep experience for 30+ clients per season.
• Active PTIN and state licenses or ability to obtain them.
• Proficient with tax software and digital communications tools.

Responsibilities

• Interact with customers virtually using video and audio tools.
• Provide tax advice, full service return preparation, and explanations of tax terms.
• Troubleshoot inquiries and document customer interactions clearly.
• Meet KPI targets and participate in training and pilots as needed.
• Work at least 20 hours per week from a home/remote setup.
• Maintain secure, internet-enabled work environment per policy.

Skills

Tax preparation

Customer service

Communication

Problem solving

Education

State licenses or certificates

PTIN (Preparer Tax Identification Number)

Tools

Smartlook

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist customers with TurboTax products in a virtual setting. You will provide expert tax preparation, explain tax concepts, and guide customers through returns with confidence and empathy.

The role requires 2+ years of federal/state tax return experience, a valid PTIN, and the ability to work a minimum of 20 hours per week from a remote home setup within the United States.