Remote Tax Advisor - Full-Service Return Prep

Intuit, Inc.; Sacramento (CA); Remoto; USD 30.000 - 39.000; Part-time

Descrizione del lavoro

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers remotely during tax season. You will provide expert tax guidance, prepare and review returns, and explain tax concepts in plain language.

This virtual, part-time role requires a minimum of 20 hours per week, strong communication, and the ability to assist customers via video and audio tools. Prior tax preparation experience and PTIN are required or obtainable.

Competenze

• 2+ years of federal and state tax return preparation experience.
• Active PTIN required.
• Working knowledge of Circular 230.
• Willing and able to work a minimum of 20 hours per week.
• Proficient with technology and computers.
• Strong customer service and communication skills.

Mansioni

• This is a virtual, customer-facing role; you will use Smartlook video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product/software inquiries.
• Create high quality customer interactions with empathy and expertise in tax preparation.
• Document customer interactions and meet KPIs.
• Participate in training and development as required by the business.

Conoscenze

Tax preparation

Customer service

Bilingual English/Spanish

Strumenti

Smartlook

Descrizione del lavoro

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers remotely during tax season. You will provide expert tax guidance, prepare and review returns, and explain tax concepts in plain language.

This virtual, part-time role requires a minimum of 20 hours per week, strong communication, and the ability to assist customers via video and audio tools. Prior tax preparation experience and PTIN are required or obtainable.