Remote Tax Advisor for 1040 Returns & Client Support

Intuit, Inc.; Eagle (ID); À distance; USD 30 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Cash bonus

Equity rewards

Benefits

Résumé du poste

Intuit, Inc. is seeking a motivated tax professional to assist customers using TurboTax. You will provide expert tax guidance, full-service return preparation, and clear explanations of tax terms through a virtual, customer-facing setup.

You will work from a remote home office in the United States, leveraging knowledge of federal and state returns and strong communication skills to ensure accurate, timely filings and excellent customer experiences.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season for compensation, using commercial tax preparation software.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Must be willing and available to work a minimum of 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.

Responsabilités

• This is a virtual, customer-facing role; you will be using our state of the art video communications software to interact with customers.
• Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: tax advice, full service return preparation and signature, product/software inquiries, tax calculations.
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy and extensive tax knowledge.
• Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer in everyday language.
• Document customer interactions and work toward meeting company KPI metrics and Big Bet Goals.

Connaissances

Tax preparation

Customer service

Video/teleconference

Description du poste

Intuit, Inc. is seeking a motivated tax professional to assist customers using TurboTax. You will provide expert tax guidance, full-service return preparation, and clear explanations of tax terms through a virtual, customer-facing setup.

You will work from a remote home office in the United States, leveraging knowledge of federal and state returns and strong communication skills to ensure accurate, timely filings and excellent customer experiences.