Remote Tax Advisor: Expert Returns & Support

Intuit, Inc.; Mount Airy (NC); A distancia; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

Intuit, Inc. is seeking a motivated tax professional to assist customers remotely with TurboTax products. You will guide users through tax preparation, offer explanations of tax terms, and deliver high-quality customer interactions to build confidence.

The role emphasizes extensive knowledge of federal and state returns, strong communication, and the ability to work with video tools to support customers worldwide. Training and compliance are ongoing requirements.

Formación

• 2+ years of federal/state individual 1040 tax return experience for 30+ clients/season with tax software.

Responsabilidades

• Virtual, customer-facing role using video tools to assist customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax and technical terms in everyday language and document interactions.
• Meet KPI metrics and participate in pilots and trainings as required.
• Resolve inquiries using government sites and professional resources.

Conocimientos

Tax preparation expertise

Customer service

Strong communication

Tech proficient

Video interaction

Bilingual (English/Spanish)

PTIN and licenses ready

Regulatory knowledge (Circular 230)

Ability to work 20 hrs/week

Problem solving

Descripción del empleo

Intuit, Inc. is seeking a motivated tax professional to assist customers remotely with TurboTax products. You will guide users through tax preparation, offer explanations of tax terms, and deliver high-quality customer interactions to build confidence.

The role emphasizes extensive knowledge of federal and state returns, strong communication, and the ability to work with video tools to support customers worldwide. Training and compliance are ongoing requirements.