Remote Tax Advisor — Expert Returns & Customer Support

Intuit, Inc.; Scranton (Lackawanna County); A distancia; USD 26.000 - 39.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. in the United States is seeking a motivated tax professional to support TurboTax customers remotely.

You will provide expert tax guidance, explain tax and technical terms, and help customers complete their returns using TurboTax products. You will deliver full-service tax return preparation, offer tax calculations, and answer product inquiries, all while documenting interactions and contributing to KPI targets.

Formación

• 2+ years of federal and state individual 1040 returns experience, serving 30+ clients per season.
• Must possess or be able to obtain state licenses, certificates, permits, or bonds.
• Must have active PTIN.
• Knowledge of Circular 230.
• Willing to work at least 20 hours per week.
• Strong computer/software proficiency and excellent communication.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsabilidades

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Compute tax calculations and explain tax terms in everyday language.
• Document customer interactions and comply with company procedures.
• Meet KPIs and participate in training and pilots as needed.

Conocimientos

Tax preparation

Customer service

Communication

Bilingual English/Spanish

Herramientas

TurboTax

Smartlook

Descripción del empleo

Intuit, Inc. in the United States is seeking a motivated tax professional to support TurboTax customers remotely.

You will provide expert tax guidance, explain tax and technical terms, and help customers complete their returns using TurboTax products. You will deliver full-service tax return preparation, offer tax calculations, and answer product inquiries, all while documenting interactions and contributing to KPI targets.