Remote Tax Advisor (EA/CPA) — TurboTax Expert

Intuit, Inc.; Cornelius (NC); Remote; USD 48,000 - 72,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through tax returns, provide expert tax explanations, and ensure accurate, compliant results with a focus on customer confidence.

The role emphasizes strong communication, deep tax knowledge, and ability to work independently in a fast-paced, virtual setting with ongoing training and performance-driven rewards.

Qualifications

• Active unrestricted credential: CPA, EA, or Practicing Attorney with tax prep experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season using commercial software.
• State licenses/certificates as needed.
• Active PTIN.
• Willingness to work minimum 20 hours/week.
• Knowledge of Circular 230.

Responsibilities

• Work in a virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return prep and signature, and product/tax questions.
• Create high-quality customer interactions with empathy and expertise in tax prep.
• Use government sites and resources to deliver accurate answers in plain language.
• Apply company procedures to troubleshoot and resolve inquiries and document interactions.
• Meet KPI metrics and contribute to Big Bet Goals.
• Participate in training, pilots, and cross-training as required.

Skills

Tax knowledge

Customer service

Communication

Video calls

Bilingual English/Spanish

Tools

TurboTax

Smartlook

Tax preparation software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through tax returns, provide expert tax explanations, and ensure accurate, compliant results with a focus on customer confidence.

The role emphasizes strong communication, deep tax knowledge, and ability to work independently in a fast-paced, virtual setting with ongoing training and performance-driven rewards.