Remote Tax Advisor (CPA/EA) for Expert Returns

Intuit, Inc.; Beachwood (OH); A distancia; USD 34.000 - 43.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking experienced tax professionals to assist TurboTax customers remotely. You will guide customers through tax returns, provide expert tax explanations, and perform full-service return preparation with signature when required.

You will use video communication tools for customer interactions, leveraging government sites and team knowledge to deliver accurate answers in plain language. Training and compliance requirements apply.

Formación

• Active unrestricted credential: CPA, EA, or practicing attorney with tax prep experience.
• 2+ years of federal and state individual 1040 prep for many clients.
• Must have PTIN and ability to obtain state licenses as needed.
• Willing to work at least 20 hours per week; strong knowledge of tax laws.

Responsabilidades

• Provide tax guidance and complete tax returns for TurboTax customers.
• Interact with customers via video communications software to deliver service.
• Explain tax terms in everyday language and document interactions.
• Adhere to procedures and policies; meet KPI metrics and participate in trainings.

Conocimientos

Strong communication

Customer service

Video/audio interaction

Educación

CPA license

EA license

Practicing Attorney license

Herramientas

TurboTax

Tax software

Descripción del empleo

Intuit, Inc. is seeking experienced tax professionals to assist TurboTax customers remotely. You will guide customers through tax returns, provide expert tax explanations, and perform full-service return preparation with signature when required.

You will use video communication tools for customer interactions, leveraging government sites and team knowledge to deliver accurate answers in plain language. Training and compliance requirements apply.