Remote Tax Advisor (CPA/EA) – Expert Returns

Intuit, Inc.; Detroit (MI); Remote; USD 37,000 - 50,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers in completing federal and state tax returns remotely using video software. You will provide expert tax guidance, perform full-service returns, and explain tax terms to customers.

The role emphasizes strong communication, adherence to Circular 230, and training requirements, with opportunities for bonus and benefits. You must reside in the United States and have unrestricted credentials (EA/CPA/Attorney).

Qualifications

• Active unrestricted credential (EA, CPA, or practicing attorney) with strong tax preparation experience.
• 2+ years of recent federal and state 1040 preparation for at least 30 clients per season.
• Must hold or obtain state licenses, PTIN, and be willing to work minimum 20 hours per week.
• Proficient with technology and tax software; strong communication skills.
• Bilingual English/Spanish a plus.

Responsibilities

• This is a virtual, customer-facing role; you will be using video communications software to interact with customers.
• Provide tax advice and full service return preparation and signature for TurboTax customers.
• Create high quality customer interactions using deep knowledge and empathy in tax preparation.
• Utilize government resources and team expertise to deliver accurate answers in everyday language.
• Document customer interactions and work toward KPI metrics and project validations.
• Complete required training and development as determined by the business.

Skills

Enrolled Agent (EA)

CPA credential

Practicing Attorney

Tax preparation experience

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers in completing federal and state tax returns remotely using video software. You will provide expert tax guidance, perform full-service returns, and explain tax terms to customers.

The role emphasizes strong communication, adherence to Circular 230, and training requirements, with opportunities for bonus and benefits. You must reside in the United States and have unrestricted credentials (EA/CPA/Attorney).