Remote Tax Advisor & Client Experience Specialist

Intuit, Inc.; Littleton (CO); Remote; USD 29,000 - 37,000; Full time

Job summary

Intuit, Inc. is seeking a tax-preparation professional for a virtual, customer-facing role. You will guide customers through their returns, provide tax explanations, and use TurboTax software to ensure accuracy.

Strong communication, problem solving, and the ability to work with minimal supervision are required. Must reside in the United States and meet training and compliance requirements.

Qualifications

• 2+ years of recent experience preparing federal and state individual tax returns.
• Ability to explain tax concepts in everyday language.
• Experience using tax preparation software and secure online tools.

Responsibilities

• Assist customers virtually with tax return preparation and guidance.
• Provide tax advice, calculations, and explanations of terms.
• Document interactions and meet KPI metrics.

Skills

Tax preparation experience

Customer service

Excellent communication

Video/phone interaction

Tech savvy / computer skills

Bilingual English/Spanish a plus

Tools

TurboTax/Tax software

Job description

Intuit, Inc. is seeking a tax-preparation professional for a virtual, customer-facing role. You will guide customers through their returns, provide tax explanations, and use TurboTax software to ensure accuracy.

Strong communication, problem solving, and the ability to work with minimal supervision are required. Must reside in the United States and meet training and compliance requirements.