Remote Tax Advisor and Prep Specialist

Intuit, Inc.; Fayetteville (AR); Remote; USD 25,000 - 39,000; Part time

Job summary

Intuit is seeking a motivated tax professional to help customers complete their taxes using TurboTax products. This remote role focuses on tax preparation, expert guidance, and clear explanations of tax terms to empower customers.

You will work with state and federal returns, leveraging Smartlook for video interactions, and contribute to a high-quality customer experience while meeting KPI targets.

Qualifications

• Two or more years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses/certificates.
• Must reside in the United States and be willing to work a minimum of 20 hours per week.
• Proficient with technology and video/audio tools; strong written and verbal communication.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full-service return preparation and signature, and answer product/software inquiries.
• Document customer interactions and work toward meeting KPI metrics and Big Bet Goals.
• Complete required training and development as determined by the business.

Skills

Tax knowledge

Customer service

Bilingual English/Spanish

Tools

Smartlook

Job description

Intuit is seeking a motivated tax professional to help customers complete their taxes using TurboTax products. This remote role focuses on tax preparation, expert guidance, and clear explanations of tax terms to empower customers.

You will work with state and federal returns, leveraging Smartlook for video interactions, and contribute to a high-quality customer experience while meeting KPI targets.