Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Minneapolis (MN); A distancia; USD 26.000 - 33.000; Jornada completa

Descripción de la vacante

Intuit, Inc. seeks a seasoned tax professional for a virtual, customer-facing role to guide customers through their tax returns using TurboTax products. You’ll deliver tax advice, perform full service returns, and explain tax terms clearly while upholding brand standards.

You will leverage up‑to‑date tax knowledge, government resources, and team guidance to resolve inquiries and ensure accurate, confident customer experiences from a remote setting.

Formación

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain state licenses, certificates, permits, or bonds as required.
• Active PTIN required or able to obtain.

Responsabilidades

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Create high quality customer interactions with empathy and tax expertise.
• Utilize government sites and resources to deliver accurate answers in plain language.
• Document customer interactions and work toward KPI metrics and project pilots.

Conocimientos

Tax preparation

Customer service

Verbal & written communication

Bilingual (English/Spanish)

PTIN knowledge

Herramientas

Video communication tools

Descripción del empleo

Intuit, Inc. seeks a seasoned tax professional for a virtual, customer-facing role to guide customers through their tax returns using TurboTax products. You’ll deliver tax advice, perform full service returns, and explain tax terms clearly while upholding brand standards.

You will leverage up‑to‑date tax knowledge, government resources, and team guidance to resolve inquiries and ensure accurate, confident customer experiences from a remote setting.