Remote Tax Advisor & 1040 Specialist

Intuit, Inc.; Fayetteville (AR); Remote; USD 31,000 - 39,000; Full time

Job summary

Intuit, Inc. seeks a tax professional for a virtual role helping customers complete federal and state returns using TurboTax.

You will deliver tax guidance, full return preparation, and explanations of terms to customers, while ensuring high-quality interactions and adherence to policies. Responsibilities include leveraging government sites, documenting conversations, and meeting KPI targets, with training provided.

Qualifications

• 2+ years of federal and state tax return preparation experience.
• Active PTIN required or ability to obtain.
• Willingness to work minimum 20 hours per week.
• Proficiency with tax software and online resources.

Responsibilities

• Interact with customers via video/audio tools in a virtual setting.
• Provide tax advice, full service returns, and product inquiries.
• Document interactions and meet KPI targets.
• Complete required training and comply with company policies.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Video communication

Research skills

Education

PTIN holder

State tax license

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. seeks a tax professional for a virtual role helping customers complete federal and state returns using TurboTax.

You will deliver tax guidance, full return preparation, and explanations of terms to customers, while ensuring high-quality interactions and adherence to policies. Responsibilities include leveraging government sites, documenting conversations, and meeting KPI targets, with training provided.