Remote Tax Accountant (CPA/EA) with Bonus & Equity

Intuit, Inc.; Cincinnati (OH); Remote; USD 34,000 - 43,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits package

Job summary

Intuit, Inc. is hiring a tax professional for a virtual, customer-facing role helping TurboTax users complete their returns and understand tax terms. You will provide expert guidance, perform full service return preparation with signature, and answer product and tax questions using clear everyday language.

The position emphasizes strong communication, deep tax knowledge, and the ability to work remotely while meeting KPI targets and participating in ongoing training and development.

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with strong tax preparation experience.
• 2+ years of federal/state 1040 preparation for at least 30 clients per season using tax software.
• Must hold or obtain related state licenses and PTIN.
• Willing to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and tax software.
• Excellent verbal and written communication and customer service skills.
• English/Spanish bilingual is a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will use our video platform to interact with customers.
• Assist TurboTax customers with returns: tax advice, full service preparation and signature, product inquiries, and tax calculations.
• Create high quality interactions using empathy and deep tax expertise.
• Leverage government resources and team expertise to deliver accurate answers in everyday language.
• Apply company procedures to troubleshoot and resolve inquiries.
• Document customer interactions and progress, aiming for KPI targets.
• Participate in pilot tests, projects, and experience validations as needed.
• Complete required training and development, including compliance and product up-skilling.

Skills

Tax expertise

Customer service

Video/phone communication

Bilingual English/Spanish

Tools

Tax software

Circular 230 knowledge

Job description

Intuit, Inc. is hiring a tax professional for a virtual, customer-facing role helping TurboTax users complete their returns and understand tax terms. You will provide expert guidance, perform full service return preparation with signature, and answer product and tax questions using clear everyday language.

The position emphasizes strong communication, deep tax knowledge, and the ability to work remotely while meeting KPI targets and participating in ongoing training and development.