Remote Tax Advisor: CPA/EA/Attorney with Bonus & Equity

Intuit, Inc.; Topeka (KS); Remote; USD 52,000 - 76,000; Full time

Job summary

Intuit, Inc. is seeking highly motivated tax professionals with active credentials to help customers complete their taxes using TurboTax products in a virtual role.

You will guide users through federal and state returns, provide explanations of tax terms, and ensure accuracy while delivering a positive customer experience. The position emphasizes training, compliance, and proficiency with government resources, with opportunities for performance-based rewards and benefits.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state 1040 prep for multiple clients per season using tax software.
• Must have/state licenses/permits/bonds; PTIN; willing to work 20+ hours/week.

Responsibilities

• Work in a virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return preparation, and product inquiries.
• Create high quality customer interactions using deep tax expertise and empathy.
• Utilize government resources and team expertise to deliver accurate answers.
• Document customer interactions and meet KPI targets.

Skills

Customer service

Excellent communication

Tax preparation knowledge

Video/phone support

Bilingual English/Spanish

Education

CPA

Enrolled Agent (EA)

Practicing Attorney

Tools

TurboTax

Smartlook

Video conferencing software

Job description

Intuit, Inc. is seeking highly motivated tax professionals with active credentials to help customers complete their taxes using TurboTax products in a virtual role.

You will guide users through federal and state returns, provide explanations of tax terms, and ensure accuracy while delivering a positive customer experience. The position emphasizes training, compliance, and proficiency with government resources, with opportunities for performance-based rewards and benefits.