Remote Tax Accountant (CPA/EA) – TurboTax Expert

Intuit, Inc.; Norwalk (CT); A distancia; USD 37.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits package

Descripción de la vacante

Intuit is seeking a highly motivated tax professional to assist TurboTax customers in a remote, virtual setting. You will provide expert guidance, tax preparation, and explanations of tax terms, helping customers complete their returns with confidence.

Qualified candidates have CPA/EA/Practicing Attorney credentials, strong 1040 experience, and excellent communication skills. A hardwired internet connection and ability to work at least 20 hours weekly are required.

Formación

• Must possess an active unrestricted credential: CPA, EA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related state licenses, permits, or bonds.
• Must possess an active PTIN.
• Willing to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and computer software.
• Strong customer service skills for video/audio interactions.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast-paced environment with minimal supervision.
• Must have (or be willing to obtain) a hardwired internet connection meeting security criteria.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsabilidades

• Virtual, customer-facing role using video communications software to interact with customers.
• Assist TurboTax customers on tax returns, provide tax advice, full-service return preparation and signatures, and product inquiries.
• Create high-quality customer interactions with empathy and tax expertise.
• Use government resources and team knowledge to deliver accurate answers in plain language.
• Apply company policies to troubleshoot and resolve inquiries.
• Document customer interactions and meet KPI metrics and goals.
• Participate in pilot testing and training programs as needed.

Conocimientos

Active unrestricted credential (CPA/EA

Tax preparation experience

Customer service

Video/remote support

Bilingual English/Spanish

Herramientas

Commercial tax software

Descripción del empleo

Intuit is seeking a highly motivated tax professional to assist TurboTax customers in a remote, virtual setting. You will provide expert guidance, tax preparation, and explanations of tax terms, helping customers complete their returns with confidence.

Qualified candidates have CPA/EA/Practicing Attorney credentials, strong 1040 experience, and excellent communication skills. A hardwired internet connection and ability to work at least 20 hours weekly are required.