Remote Tax Expert (CPA/EA) – TurboTax Guidance

Intuit, Inc.; Waukesha (WI); Remote; USD 55,000 - 75,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their federal and state returns.

This remote role requires an active CPA/EA or practicing attorney credential and strong communication skills to explain tax concepts clearly and guide customers through their returns. The position emphasizes providing expert tax guidance, leveraging government sites and resources, and delivering high-quality customer experiences while meeting KPI targets and completing

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience.
• 2+ years of recent federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain state licenses, permits, or bonds; PTIN required.

Responsibilities

• This is a virtual, customer-facing role; interact with customers via video communications software.
• Provide tax advice, full service return preparation and signature, and answer product/software questions.
• Document customer interactions and work toward KPI metrics and program goals.
• Participate in pilot testing and required training as determined by the business.

Skills

CPA/EA/Attorney credential

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their federal and state returns.

This remote role requires an active CPA/EA or practicing attorney credential and strong communication skills to explain tax concepts clearly and guide customers through their returns. The position emphasizes providing expert tax guidance, leveraging government sites and resources, and delivering high-quality customer experiences while meeting KPI targets and completing