Remote Talent Success Coach — Onboarding & Growth

CrewBloom, Inc; United States; Remoto; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

CrewBloom, Inc is seeking a Talent Success Coach to be the main point of contact for remote professionals placed with our clients. You will support onboarding, regular coaching, and proactive issue resolution to ensure engagement and growth.

Collaborating with recruiting, account management, and operations, you will identify risks, provide feedback, and promote a positive, high-performing remote work experience while maintaining records and driving process improvements.

Competenze

• Experience in coaching, people support, talent management, HR, recruiting, account management, or a similar people-facing role
• Strong written and verbal communication skills in English
• Ability to give constructive feedback and handle sensitive conversations with empathy and professionalism
• Strong organization and follow-through, with the ability to manage multiple talent relationships at once
• Comfort working independently in a remote environment and using online collaboration tools
• Problem-solving and conflict-resolution skills
• Experience supporting or managing remote or distributed teams (preferred)
• Experience in a staffing, BPO, or outsourcing environment (preferred)
• Coaching or HR-related training or certification (preferred)

Mansioni

• Serve as the primary point of contact and coach for assigned remote talent
• Guide new talent through onboarding and early-stage integration into their roles
• Hold regular check-ins and coaching conversations on performance, engagement, and well-being
• Identify and address performance, attendance, communication, or engagement concerns early
• Deliver clear, constructive feedback and help talent set and pursue development goals
• Escalate and collaborate on issues with account management, recruiting, and operations teams
• Monitor retention risks and support actions that improve talent satisfaction and retention
• Gather talent and client feedback and share insights to improve processes
• Maintain accurate records of coaching interactions, follow-ups, and outcomes
• Promote company culture, values, and best practices for remote work

Conoscenze

Coaching

People support

Talent management

HR

Account management

Clear communication

Organization

Remote work

Problem-solving

Conflict-resolution

Formazione

Coaching certification

Strumenti

Online collaboration tools

Descrizione del lavoro

CrewBloom, Inc is seeking a Talent Success Coach to be the main point of contact for remote professionals placed with our clients. You will support onboarding, regular coaching, and proactive issue resolution to ensure engagement and growth.

Collaborating with recruiting, account management, and operations, you will identify risks, provide feedback, and promote a positive, high-performing remote work experience while maintaining records and driving process improvements.