Remote System Engineer – Airline Tech & Customer Experience

Southwest Airlines; Frankfort (KY); Remote; USD 27,552 - 41,328; Full time

Job summary

Southwest Airlines is seeking a System Engineer in Kentucky, USA. The role offers an hourly rate of $20–$30 and a remote work option with travel as needed for preparation phases, meetings, and conferences. Some states restrict remote work access.

The ideal candidate will assess, design, and implement coordinated IT frameworks, coordinate with sellers, and lead governance to deliver reliable systems across environments. Proficiency in system administration and debugging is expected.

Qualifications

• Required: secondary diploma or GED;
• Required: bachelor’s degree in Business, Engineering, Software or Data Systems or equivalent training;
• Experience with system frameworks, administration and networking is preferred.

Responsibilities

• Assess and implement practical frameworks per client needs and standards.
• Coordinate with teams to resolve development issues across technology areas.
• Direct project management and governance to deliver completed, designed frameworks.
• Research issues, plan solutions, suggest software and systems improvements.
• Monitor performance, identify bottlenecks, and implement fixes with partners.
• Ensure high availability and reliability of systems and infrastructure.
• Update platform strategy and roadmaps, aligning with business goals.
• Stay current with tech trends and propose relevant enhancements.
• Maintain networks and IT environments including hardware and software.
• Lead engagements and ensure delivery of expected outcomes.

Skills

Issue analysis

System administration

Networking basics

Collaboration

Communication

Troubleshooting

Documentation

Education

Bachelor’s degree

GED or high school diploma

Tools

Office productivity tools

Job description

Southwest Airlines is seeking a System Engineer in Kentucky, USA. The role offers an hourly rate of $20–$30 and a remote work option with travel as needed for preparation phases, meetings, and conferences. Some states restrict remote work access.

The ideal candidate will assess, design, and implement coordinated IT frameworks, coordinate with sellers, and lead governance to deliver reliable systems across environments. Proficiency in system administration and debugging is expected.