Remote Systems Architect – Enterprise IT & Networking

Southwest Airlines Co.; Atlanta (GA); Remote; USD 42,000 - 62,000; Full time

Job summary

Southwest Airlines seeks a System Engineer to assess, create, tweak, and implement practical, well-coordinated frameworks aligned with client needs and organizational standards. You will collaborate with vendors to resolve production issues and lead rapid problem-solving across tech domains.

The role is described as a remote position with travel during onboarding and occasional meetings; limited in-state eligibility may apply.

Qualifications

• Ability to troubleshoot complex systems and bottlenecks.
• Strong knowledge of hardware, software, and networking.
• Experience with root-cause analysis and issue resolution.
• Excellent collaboration and communication with business and IT teams.
• Ability to design, test, and implement system solutions.
• Knowledge of system architecture and standards.

Responsibilities

• Direct vendor management and stakeholder oversight to deliver end-to-end systems.
• Research issues, propose solutions, and drive improvements to meet business needs.
• Monitor and test performance, identify bottlenecks, and implement fixes with partners.
• Ensure high availability of platforms and infrastructure.
• Maintain platform topology and roadmap.
• Stay informed on technology trends relevant to the domain.
• Maintain networks and related processing environments.
• Meet responsibilities as agreed with managers.
• Collect data on user needs to inform requirements.
• Develop and execute tests using test-driven development.
• May perform other duties as assigned.

Skills

Troubleshooting

Hardware & Software

Root Cause Analysis

Collaboration

Systems Improvement

Technical communication

System design & testing

Diagnostics

Project management

Written & verbal communication

Education

Bachelor's degree

Job description

Southwest Airlines seeks a System Engineer to assess, create, tweak, and implement practical, well-coordinated frameworks aligned with client needs and organizational standards. You will collaborate with vendors to resolve production issues and lead rapid problem-solving across tech domains.

The role is described as a remote position with travel during onboarding and occasional meetings; limited in-state eligibility may apply.