Remote Survey Research & Insight Specialist

mercor; San Francisco (CA); Hybrid; GBP 115,000 - 135,000; Part time

Job summary

Mercor is seeking a Remote Contract Survey Research & Consumer Insights Expert. You will review surveys for quality and clarity, assess questions for bias, and evaluate structure and flows to ensure rigorous research standards.

You will also provide structured rationales for issues and improvements, and help evaluate AI-generated content against professional research norms. Strong written communication and 3+ years of experience required.

Qualifications

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

Responsibilities

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden.
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Skills

Survey design

Qualtrics/Surveymonkey proficiency

Data interpretation

Written communication

Attention to detail

Tools

Qualtrics

SurveyMonkey

Alchemer

Decipher/Forsta

QuestionPro

Job description

Mercor is seeking a Remote Contract Survey Research & Consumer Insights Expert. You will review surveys for quality and clarity, assess questions for bias, and evaluate structure and flows to ensure rigorous research standards.

You will also provide structured rationales for issues and improvements, and help evaluate AI-generated content against professional research norms. Strong written communication and 3+ years of experience required.