Consumer Insights Specialist - Fully Remote | Upto $120/hr

mercor; San Francisco (CA); Ibrido; GBP 115.000 - 135.000; Part-time

Descrizione del lavoro

Mercor is seeking a Remote Contract Survey Research & Consumer Insights Expert. You will review surveys for quality and clarity, assess questions for bias, and evaluate structure and flows to ensure rigorous research standards.

You will also provide structured rationales for issues and improvements, and help evaluate AI-generated content against professional research norms. Strong written communication and 3+ years of experience required.

Competenze

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

Mansioni

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden.
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Conoscenze

Survey design

Qualtrics/Surveymonkey proficiency

Data interpretation

Written communication

Attention to detail

Strumenti

Qualtrics

SurveyMonkey

Alchemer

Decipher/Forsta

QuestionPro

Descrizione del lavoro

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Survey Research & Consumer Insights Expert

Type: Contract

Compensation: $120/hour

Location: Remote

Responsibilities

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for issues such as leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden.
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Qualifications Must-Have

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

Preferred

• Experience with platforms such as Qualtrics, SurveyMonkey, Alchemer, Decipher/Forsta, QuestionPro, or similar research tools.