Remote Support Engineer

Lensa; Torrance (CA); Remote; USD 57,000 - 89,000; Full time

Job summary

A leading career site is seeking a Technical Support professional for a full-time role in Torrance, CA. The position involves providing technical assistance, resolving client issues, and recommending improvements. Ideal candidates will have 1-5 years of experience in IT, strong communication skills, and a positive demeanor.

Qualifications

• Experience in IT or customer service (1-5 years).
• Clear communication skills essential.
• Strong troubleshooting and critical thinking skills.

Responsibilities

• Provide technical assistance with computer hardware and software.
• Resolve issues for clients via phone, in person, or electronically.
• Recommend hardware and software improvements.

Skills

Communication

Troubleshooting

Critical Thinking

Education

1-5 years' experience in IT or related fields

Tools

Windows Server

Microsoft Active Directory

Microsoft SharePoint Server

VMware / Hyper-V

Microsoft Office Applications

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, Frontier Technology, is seeking professionals. Apply via Lensa today!

Overview

FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes. If you thrive in dynamic and challenging environments where your contributions make a difference, we are looking for you! This role supports customers based out of Torrance, CA.

Responsibilities

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions
• Transport company equipment to and from customer locations using a company or personal vehicle

Education/Qualifications

• 1-5 years' experience in IT, customer service, or related fields
• Clear and concise communication skills; excellent written communication is essential
• Familiarity with the following platforms:
• Windows Server
• Microsoft Active Directory
• Microsoft SharePoint Server
• VMware / Hyper-V Virtualization
• Microsoft Office Applications
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Additional Information

The compensation range for candidates in California is $57,000 - $89,000. Starting pay depends on qualifications and experience. FTI offers location-based compensation; ranges may differ for other locations.

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Job Details

• ID: 2025-6538
• Category: IT
• Type: Regular Full-Time
• Location: Torrance, CA, US
• Telecommute: No
• Clearance Requirements: None

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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