Remote Supplier Enrollment & Retention Specialist

OSV; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

OneSource Virtual (OSV) is seeking a Finance & Accounting Services Supplier Recruitment Specialist to recruit and enroll suppliers into customers’ virtual card programs. The role is phone-based, largely outbound, and involves research, enrollment guidance, and retention conversations.

You will use Salesforce, Workday, and Microsoft Office to manage calls, track outcomes, and collaborate with teams on process improvements. This is a fully remote US position with standard full-time hours.

Qualifications

• Call center experience, ideally outbound or B2B.
• Typically two to four years of relevant experience.
• Working proficiency in Microsoft Office, especially Excel and Outlook.
• Ability to learn a CRM and phone system quickly.

Responsibilities

• Make outbound calls to recruit suppliers into virtual card programs and guide enrollment.
• Handle objections with knowledge of virtual card payments and not just scripts.
• Log calls and outcomes in Salesforce and capture enrollment details.
• Retain suppliers by educating on program options and capturing reasons for leaving.
• Collaborate across teams, follow SOPs, and participate in training and reviews.

Skills

Call center experience

Outbound calls

Excel & Outlook

CRM learning

Tools

Salesforce

Workday

Job description

OneSource Virtual (OSV) is seeking a Finance & Accounting Services Supplier Recruitment Specialist to recruit and enroll suppliers into customers’ virtual card programs. The role is phone-based, largely outbound, and involves research, enrollment guidance, and retention conversations.

You will use Salesforce, Workday, and Microsoft Office to manage calls, track outcomes, and collaborate with teams on process improvements. This is a fully remote US position with standard full-time hours.