Remote Student Admissions Advisor

Fortiscollege; Baltimore (MD); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fortiscollege is seeking a friendly receptionist to represent the school by phone, transfer calls to the appropriate campus, and provide information about campuses and programs. You will uphold a professional image in all interactions, explain educational offerings and financial considerations, and help applicants navigate admissions processes.

Strong organizational skills and reliability are essential. The role emphasizes accurate communication of programs, outcomes, student services, and

Qualifications

• High School Diploma or GED required.
• Typing 20-25 wpm with accuracy.
• Basic PC skills and ability to learn customer service applications.
• Previous call center or customer service experience preferred.
• Strong attention to detail and organization.

Responsibilities

• Transfers phone calls to the appropriate campus.
• Provides information about campuses and programs.
• Maintains a professional image during phone interactions.
• Accurately describes educational programs, outcomes, services, and finances to students.
• Organizes workload to meet department goals and quality standards.
• Ensures regular and reliable attendance.

Skills

Customer service

Multitasking

Typing 20-25 wpm

Basic PC skills

Interpersonal communication

Prospective student interaction

Education

High School Diploma or GED

Job description

Fortiscollege is seeking a friendly receptionist to represent the school by phone, transfer calls to the appropriate campus, and provide information about campuses and programs. You will uphold a professional image in all interactions, explain educational offerings and financial considerations, and help applicants navigate admissions processes.

Strong organizational skills and reliability are essential. The role emphasizes accurate communication of programs, outcomes, student services, and