Remote Strategic Clinical Operations Lead

Humana Inc; Kentucky; Hybrid; USD 104,000 - 143,000; Full time

Job summary

Humana Inc. seeks a Clinical Operations Strategy Lead to drive complex initiatives that improve efficiency, standardize workflows, support enterprise readiness, and enable successful implementation of strategic programs across clinical operations, technology, claims and procurement.

The role is a cross-functional liaison, translating strategic objectives into actionable plans, coordinating with vendors and internal partners, and guiding change management and process improvements, with occasional

Qualifications

• Bachelor's degree in business, healthcare administration, information systems, or related field.
• 4+ years of experience in process improvement or large-scale implementations.
• Experience leading cross-functional initiatives in a matrixed environment.

Responsibilities

• Lead planning and execution of strategic clinical operations initiatives.
• Establish and maintain consistent communication across teams and partners.
• Lead process optimization to improve efficiency, quality, scalability.
• Provide procurement and contract management oversight for vendors.
• Manage change order processes including impact assessment and coordination.

Skills

Process improvement

Cross-functional leadership

Operational strategy

Workflow mapping

Enterprise readiness

Government healthcare programs

Stakeholder communication

Matrixed environment

Contract management

Education

Bachelor's degree in business, healthcare administration, information systems or related field

Tools

Lucidchart

Job description

Humana Inc. seeks a Clinical Operations Strategy Lead to drive complex initiatives that improve efficiency, standardize workflows, support enterprise readiness, and enable successful implementation of strategic programs across clinical operations, technology, claims and procurement.

The role is a cross-functional liaison, translating strategic objectives into actionable plans, coordinating with vendors and internal partners, and guiding change management and process improvements, with occasional