Remote Strategic Account Liaison for Rare Neurology

Otsuka America Pharmaceutical Inc.; Madison (WI); Remote; USD 158,000 - 252,000; Full time

Job summary

Otsuka America Pharmaceutical, Inc. is seeking a Strategic Account Liaison (SAL) to support the launch and growth of its Rare Neurology Franchise, focusing on ALS therapies and patient access programs.

The SAL will bridge clinical data with centers of excellence and healthcare providers, driving market access, payer clarity, and patient support. This field-based role requires strategic account management, collaboration, and a proven track record in biotech/pharma commercial roles.

Qualifications

• Valid U.S. driver’s license and driving record in compliance with company standards.
• Bachelor’s Degree.
• Preferred 10+ years (minimum 8) of Biotech/Pharma commercial field experience.
• Experience in new product launches.
• Center of Excellence and IDN Navigation, including KOL engagement.
• Rare and/or Ultra-Rare Disease experience.
• Cross-functional field team coordination.
• Background in rare neurology, CAR-T, Gene Therapy account management strongly preferred.
• Advanced clinical degrees prioritized (BSN, RN, etc.) but not required.
• Proven track record of success as demonstrated by consistent high ranking (Top 30%) over minimum 2+ years, achievement awards, etc.
• Must reside in Region.

Responsibilities

• Educate on disease state awareness, educate on screening and diagnostic pathways, while instilling urgency to prioritize and treat appropriate patients.
• Identify, develop, and maintain relationships with HCPs and Key Opinion Leaders, demonstrating a robust clinical acumen and regarded as a credible resource.
• Create positive prescribing experience through clear articulation and diligent pull through of Otsuka access and patient support programs.
• Participate in conferences, congresses, and other scientific meetings to educate on rare neurology disease state(s) and treatment(s).
• Navigate hospital purchasing, coding, reimbursement procedures and ability to uncover and follow process flows within a given account, while effectively articulating access specifics and partner closely with Market Access and Patient Support to compliantly remove barriers to therapy.
• Navigate complex treatment logistics, including site of care considerations, patient onboarding, and therapy initiation barriers.
• Map patient journey, identify barriers to earlier recognition, specialist referral, genetic testing and connection to treatment-capable centers.

Skills

Clinical acumen

Customer engagement

Strategic account management

Market development

Cross-functional collaboration

Training & compliance

Relationship building

Education

Bachelor’s Degree

Job description

Otsuka America Pharmaceutical, Inc. is seeking a Strategic Account Liaison (SAL) to support the launch and growth of its Rare Neurology Franchise, focusing on ALS therapies and patient access programs.

The SAL will bridge clinical data with centers of excellence and healthcare providers, driving market access, payer clarity, and patient support. This field-based role requires strategic account management, collaboration, and a proven track record in biotech/pharma commercial roles.