Remote Steel Process Expert - Refractories & Optimization

RHI Magnesita N.V.; Northern (KY); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

401(k) matching

Paid time off

Travel reimbursement

Training & development

Inclusive work environment

Job summary

RHI Magnesita is seeking a Steel Process Expert to drive technical excellence and optimize steelmaking processes for North American customers. The role is fully remote with 50-75% travel to customer sites, collaborating with Sales, R&D and Recycling teams to deliver value.

You will leverage your deep knowledge of refractory materials and steelmaking to diagnose issues, design improvements, and provide hands-on support across customer operations.

Qualifications

• Bachelor's degree in Metallurgical Engineering required; Master's or PhD preferred.
• Minimum of 10 years of experience in steelmaking, refractories, or related industry.
• Deep knowledge of refractory products, applications and steelmaking processes.
• Experience with integrated steelmaking operations and process equipment (BOF, RH Degassers) preferred.
• Strong analytical and problem-solving skills with ability to translate complex issues into practical solutions.
• Excellent verbal and written communication skills with customers and internal teams.
• Advanced Microsoft 365 proficiency; SAP experience is a plus.
• Mechanical aptitude and willingness to provide hands-on support in heavy industrial environments.
• Ability to travel extensively to North American customer locations (50-75%).

Responsibilities

• Partner with steelmaking customers to optimize processes and improve performance.
• Analyze slag chemistry and operating conditions to develop technical recommendations.
• Investigate refractory wear issues and suggest corrective actions.
• Select and recommend refractory materials and designs for customer needs.
• Conduct technical training for customers, sales teams, and internal stakeholders.
• Collaborate with Sales during customer visits to evaluate product performance and opportunities.
• Support sustainability and circular economy initiatives with Recycling teams.
• Work with R&D, Sales and other teams to develop innovative solutions.
• Provide field support for refractory equipment and related systems.

Skills

Analytical skills

Communication

SAP experience

Microsoft 365

Education

Bachelor's in Metallurgical Engineering

Master's or PhD preferred

Tools

SAP

Microsoft 365

Job description

RHI Magnesita is seeking a Steel Process Expert to drive technical excellence and optimize steelmaking processes for North American customers. The role is fully remote with 50-75% travel to customer sites, collaborating with Sales, R&D and Recycling teams to deliver value.

You will leverage your deep knowledge of refractory materials and steelmaking to diagnose issues, design improvements, and provide hands-on support across customer operations.