Remote Sr, Account Manager

Lensa; Little Rock (AR); Remote; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Loan Processor to join their dynamic team. In this role, you'll provide essential processing and sales support for loan applications, ensuring compliance with regulations while maintaining excellent customer service. You'll work closely with Brokers and Account Executives, managing multiple files and facilitating communication throughout the loan process. This is a fantastic opportunity to advance your career in a supportive environment that values your contributions and offers comprehensive benefits.

Benefits

Comprehensive healthcare plans

401(k) match

Discounts on fitness, dining, and retail

Customized training programs

Employee referral bonuses

Educational reimbursement

Community involvement opportunities

Qualifications

• 5+ years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations and FHA & VA background.

Responsibilities

• Main contact between Brokers and various departments throughout the loan process.
• Ensure compliance deadlines are met regarding pre-disclosures and approvals.

Skills

Organizational Skills

Communication Skills

Customer Service

Attention to Detail

Knowledge of RESPA Regulations

Education

Bachelor's Degree or Equivalent Experience

Tools

Microsoft Office

Job description

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Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000 annually.

Responsibilities

• Main contact of communication and support between the Broker and various departments of the company throughout the loan process, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Ensure excellent customer service.
• Pull or verify credit reports, flood certifications, and review appraisals as needed.
• Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitor incoming documents from Brokers, verifying data collected and submitted.
• Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
• Proactively monitor pipeline to ensure timely funding of loans.
• Meet with Account Executives regarding their pipelines and provide daily updates.
• Communicate with the Broker at least every other day and update all necessary parties.
• Enter required data into the computer system and maintain data accuracy.
• Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
• Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

Requirements

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations as they pertain to the GFE.
• High level of organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Significant coordination of duties; proficiency with office machines such as computers, copiers, and fax machines. Ability to sit for extended periods and normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Educational background and experience equivalent to a Bachelor's degree.
• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor handling multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

About Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to various loan programs, including government and conventional loans, low credit score home financing, and low down payment options. Join our talented team as we transform residential real estate. More at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% contributed.
• Access to discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs to advance your career.
• Employee referral bonuses to help grow Carrington and Vylla.
• Educational reimbursement.
• Community involvement through the Carrington Charitable Foundation. Details at: carringtoncf.org.

Carrington is an equal opportunity employer. We consider applicants regardless of race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting