Remote Social & Community Engagement Specialist

Fanatics Betting & Gaming; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

Fanatics Betting & Gaming is seeking a highly engaged Social & Community Moderator Specialist (Remote) to cultivate Fanatics Sports & Casino communities across Discord, Reddit, X, and Facebook Groups. You’ll manage day-to-day programming, participate in conversations, and shape a holistic community presence across platforms.

You’ll develop an always-on calendar, surface fan sentiment, and collaborate with Marketing, Brand, Product, CRM, VIP, and other teams to translate community insights into

Qualifications

• 3–5+ years of experience in social media, community management, or related field.
• Experience growing communities on Discord, Reddit, X, Facebook Groups or similar.
• Deep understanding of sports culture and online fan behavior.
• Ability to turn instinct into engaging community programming.
• Experience with social moderation and escalation in fast-moving environments.
• Strong written communication and adaptable brand voice.
• Collaborative and capable of working independently in a fast-paced setting.
• Willingness to travel occasionally for events.

Responsibilities

• Own day-to-day community programming across Discord, Reddit, X, Facebook Groups, and other spaces.
• Develop and maintain an always-on community calendar with programs and activations.
• Join conversations authentically and avoid broadcast-only behavior.
• Moderate Fanatics-owned communities to maintain a welcoming, on-brand voice.
• Identify trends and turn them into timely programming and content opportunities.
• Support major moments with community-first tactics for launches and tentpoles.
• Create recurring community franchises that encourage return participation.
• Bridge Fanatics and the sports community to surface sentiment and product opportunities.
• Collaborate with Marketing, Brand, Product, CRM, VIP, and Responsible Gaming teams.
• Monitor community health, engagement, and growth to improve programming.
• Explore new platforms and opportunities for authentic fan participation.

Skills

Social media

Community management

Content programming

Written communication

Collaboration

Organization

Adaptability

Tools

Discord

Reddit

X

Facebook Groups

Job description

Fanatics Betting & Gaming is seeking a highly engaged Social & Community Moderator Specialist (Remote) to cultivate Fanatics Sports & Casino communities across Discord, Reddit, X, and Facebook Groups. You’ll manage day-to-day programming, participate in conversations, and shape a holistic community presence across platforms.

You’ll develop an always-on calendar, surface fan sentiment, and collaborate with Marketing, Brand, Product, CRM, VIP, and other teams to translate community insights into