Remote Skincare Consultant & Product Educator

Placements24; Willows (CA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Professional development

Job summary

Placements24 is seeking a Remote Skincare Consultant & Product Educator to join their virtual beauty division. You will conduct virtual consultations, offer personalized skincare recommendations, and educate clients on product ingredients and usage to drive loyalty and brand advocacy.

The role requires strong communication skills, a passion for skincare science, and the ability to create engaging online content while supporting customers across channels.

Qualifications

• Minimum 3 years of skincare, esthetics, or dermatology experience with knowledge of ingredients and formulations.
• Excellent verbal and written communication skills, able to explain complex concepts clearly.
• Proven experience in client consultation and customer service.
• Proficiency with video conferencing tools and virtual platforms.

Responsibilities

• Conduct virtual consultations to assess skin type, concerns, and goals.
• Provide personalized skincare product recommendations and routines.
• Educate clients on ingredients, usage, and skincare science.
• Develop online content like tutorials and Q&A sessions to promote product knowledge.
• Respond to client inquiries via email, chat, and video conferencing in a timely manner.
• Track client feedback and provide insights to product teams for improvements.

Skills

Skincare knowledge

Client consultation

Verbal & written communication

Video conferencing

Tools

Zoom

Job description

About the Role

Our client is seeking a dynamic and knowledgeable Remote Skincare Consultant & Product Educator to join their expanding virtual beauty division. In this fully remote role, you will be the primary point of contact for clients seeking expert advice on skincare routines, product selection, and addressing specific skin concerns. You will leverage your extensive knowledge to provide personalized consultations via video calls and online platforms, empowering customers to achieve their skin health goals. This position requires excellent communication skills and a passion for educating others about skincare efficacy and best practices, contributing to customer loyalty and brand advocacy.

Key Responsibilities

• Conduct virtual consultations with clients to assess their skin type, concerns, and goals.
• Provide personalized recommendations for skincare products and establish effective routines.
• Educate clients on product ingredients, usage instructions, and the science behind skincare.
• Develop engaging online content, such as tutorials and Q&A sessions, to promote product knowledge.
• Respond to client inquiries via email, chat, and video conferencing in a timely and professional manner.
• Track client feedback and provide insights to the product development team for service and product enhancement.

Requirements

• Minimum 3 years of experience in skincare, esthetics, or dermatology, with a strong understanding of ingredients and formulations.
• Excellent verbal and written communication skills, with the ability to explain complex concepts clearly.
• Proven experience in client consultation and customer service.
• Proficiency with video conferencing tools and virtual communication platforms.
• A passion for skincare and a commitment to continuous learning in the beauty industry.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Flexible work schedule with the ability to work from anywhere.
• Comprehensive health, dental, and vision insurance coverage.
• Generous employee discounts on all company skincare products.
• Opportunities for professional development and training in the latest skincare trends.