Remote Site Reliability Engineer — AWS, Kubernetes, IaC

b.well Connected Health; United States; On-site; USD 153,000 - 190,000; Full time

Job summary

b.well is transforming how healthcare consumers find and receive care, now hiring a Site Reliability Engineer to build and operate a reliable, secure, and scalable AWS/EKS platform. You’ll define SLIs/SLOs, drive automation, and ensure HIPAA-aligned security across data and APIs from day one.

Join a fully remote team focused on open, scalable infrastructure and incident prevention, while contributing to reliability improvements and industry-leading standards across the platform.

Qualifications

• Hands-on OpenTelemetry instrumentation experience.
• HIPAA/HITRUST/SOC 2 or other regulated/compliance experience.
• Meaningful open source contributions to infrastructure tooling.

Responsibilities

• Build and operate a reliable, secure, and scalable platform on AWS and EKS.
• Define and manage SLIs and SLOs and error budgets; shift from firefighting to engineering discipline.
• Champion automation across infrastructure, deployments, and scaling.
• Represent b.well publicly via blogging, talks, and industry events, setting automation standards.
• Ensure data security, HIPAA/HITECH, and compliance are baked into data and API solutions from day one.

Skills

Linux

Kubernetes

GitOps

AWS

Observability

Networking

Security

Open Source

Troubleshooting

Tools

Kubernetes (EKS)

Helm

Terraform

OpenTofu

Pulumi

Argo

Grafana

Datadog

OpenTelemetry

Job description

b.well is transforming how healthcare consumers find and receive care, now hiring a Site Reliability Engineer to build and operate a reliable, secure, and scalable AWS/EKS platform. You’ll define SLIs/SLOs, drive automation, and ensure HIPAA-aligned security across data and APIs from day one.

Join a fully remote team focused on open, scalable infrastructure and incident prevention, while contributing to reliability improvements and industry-leading standards across the platform.