Remote Shopify Solutions Engineer (Junior)

Talantir; United States; Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

Work from home

Job summary

Pacific IQ, a Shopify-focused agency, seeks a Junior Solutions Engineer to join our remote team. You will support client projects, troubleshoot Shopify themes and apps, and work under a Senior Solutions Manager.

The role offers mentorship and a path to grow technical depth within our Northern California team, with occasional travel. This position suits someone early in their career who enjoys debugging, learning new apps quickly, and solving problems for wine industry clients.

Qualifications

• Experience with Shopify and ability to troubleshoot Shopify and app issues in a structured way.
• Ability to explain technical systems to non-technical teams.
• Desire to develop deep expertise, not just complete tasks.

Responsibilities

• Respond to technical support requests and triage issues.
• Investigate Shopify theme, app, and storefront problems and escalate when needed.
• Implement small Shopify changes including theme edits and content updates.
• Support QA for launches, feature releases, and site updates.
• Assist with app installs and troubleshooting (Klaviyo, Rebuy, subscription apps, reviews).
• Write clear internal documentation and collaborate with designers, developers, and strategists.

Skills

Shopify fundamentals

Troubleshooting

Client support

Explain technical systems

Debugging

Learning apps quickly

Wine commerce interest

Communication

Education

Recent computer science graduate

Tools

Klaviyo

Rebuy

Subscription platforms

Review apps

Job description

Pacific IQ, a Shopify-focused agency, seeks a Junior Solutions Engineer to join our remote team. You will support client projects, troubleshoot Shopify themes and apps, and work under a Senior Solutions Manager.

The role offers mentorship and a path to grow technical depth within our Northern California team, with occasional travel. This position suits someone early in their career who enjoys debugging, learning new apps quickly, and solving problems for wine industry clients.