Remote SHIP Medicare Counselor (Contract)

confidential; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Zekai is seeking a SHIP Medicare Counselor for a 100% remote, short-term contract. You will evaluate AI-generated Medicare guidance using your counseling experience to ensure answers are accurate and useful to real beneficiaries.

You will develop rubrics for enrollment scenarios, compare Medigap vs Medicare Advantage and Part D, and provide clear feedback to the project team. This role requires 20-30 hours per week and can start quickly.

Qualifications

• Active SHIP certification or recent SSA Medicare enrollment experience.
• 1+ years advising on enrollment periods, Part B penalties, Medigap vs Medicare Advantage, and Part D.
• Based in the US.
• Able to start quickly and commit 20-30 hours/week.
• Clear, precise writing from remote locations.

Responsibilities

• Review sample Medicare questions and flag any non-representative queries.
• Write rubrics defining correct, complete enrollment scenarios (initial enrollment, special enrollment periods, Part B late penalties).
• Cover Medigap vs Medicare Advantage and Part D plan differences in rubrics and guidance.
• Evaluate AI-generated answers against rubrics, flag errors and outdated guidance.
• Provide clear written feedback to the project team asynchronously.

Skills

SHIP certification

Medicare counseling

Policy interpretation

Clear writing

Remote collaboration

Job description

Zekai is seeking a SHIP Medicare Counselor for a 100% remote, short-term contract. You will evaluate AI-generated Medicare guidance using your counseling experience to ensure answers are accurate and useful to real beneficiaries.

You will develop rubrics for enrollment scenarios, compare Medigap vs Medicare Advantage and Part D, and provide clear feedback to the project team. This role requires 20-30 hours per week and can start quickly.