Remote Service Technician

GreenPower Motor Company Inc.; Las Vegas (NV); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team. This role involves installing, troubleshooting, and maintaining electric vehicles while ensuring high-quality customer service. The ideal candidate will thrive in a fast-paced environment, showcasing their automotive repair expertise and critical thinking skills. With a commitment to safety and professionalism, you'll be part of a team that is revolutionizing the transportation sector. If you're passionate about sustainability and eager to contribute to innovative solutions, this opportunity is perfect for you!

Qualifications

• Experience in automotive repair for medium to heavy-duty vehicles.
• Strong customer service skills and ability to work in a fast-paced environment.

Responsibilities

• Install, troubleshoot, and maintain vehicle production systems.
• Perform emergency repairs and scheduled maintenance on vehicles.
• Collaborate with the Operations team to improve customer service.

Skills

Automotive Repair

Customer Service

Critical Thinking

Problem Solving

Teamwork

Education

High School Diploma or GED

Vocational Training

Tools

Hand Tools

Power Tools

Electric Meters

Material Handling Equipment

Microsoft Office

Google Suites

Job description

Location: Las Vegas, Boulder, Henderson NV areas

Job Type: Full Time

Company Overview:

GreenPower Motor Company, Inc (GreenPower) is a leading manufacturer and distributor of purpose-built, all-electric, zero emission and heavy-duty vehicles serving the cargo and delivery market, shuttle and transit space, and school bus sector.

Brief Description:

GreenPower Motor Company is seeking a remote Service Technician. The Service Technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain vehicle production according to safety, predictive and productive maintenance systems and processes to support the achievement of the business goals and objectives. A Service Technician with GreenPower Motor Company will possess the technical acumen and ability to provide high level customer service to our customers. An ideal candidate is a team-oriented self-starter who is experienced in automotive repair in medium to heavy duty vehicles. This position requires high level critical thinking, conceptualization, implementation skills, and the ability to thrive in a fast-paced environment.

• Responsible for maintaining a high level of professionalism with customers and establishing positive rapport.
• Performs highly diversified duties to install, repair, and maintain multiple components of vehicles.
• Provide emergency/unscheduled repairs of vehicles during and post production.
• Performs scheduled maintenance repairs of vehicles and production equipment.
• Performs machinist duties and responsibilities.
• Collaborates with the Operations team to identify solutions to reduce customer impact.
• Thoughtfully responds to customer inquiries and escalates operational issues in a timely manner.
• Administer vehicle warranty repairs in accordance with manufacturer warranty guidelines.
• Analyzes and reports any gaps in service that may result in customer impact.
• Performs detailed daily record keeping and reporting.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Comply with safety regulations and maintain clean and orderly work areas.
• Meet requirements of the state and federal law for automobile repair and consumer protection.
• Performs other duties as assigned.

Qualifications:

• Ethical Conduct.
• Takes Initiative.
• High school diploma/GED and completion of vocational training.
• Must have a current valid driver license.
• Basic computer skills with an emphasis on Microsoft Office and Google Suites.
• Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business needs. Shifts may include evening, overnight, or early morning hours.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee most frequently lifts and/or moves items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• This position requires up to 75% travel. Travel may be outside the local area and overnight.
• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.
• Must have the ability to work independently as well as in a team environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Equal Opportunity Employer

GreenPower Motor Company is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.