Remote Senior Wellness Engagement Lead

Humana; United States; Remoto; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Humana is seeking a remote Wellness Senior Consumer Engagement Professional. You will plan, coordinate, and execute wellness initiatives that support provider, sales, market, and member engagement objectives.

The role leads projects, drives deliverables across stakeholders, and informs solutions to improve effectiveness and member experience. You will own critical processes and resources, including content management, compliance review coordination, competitive intelligence, and collaboration

Competenze

• 4+ years of related wellness, healthcare, loyalty, or consumer- facing service experience
• 2+ years Consultant / Client Management experience
• Effective communication and presentation skills using PowerPoint and Zoom
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel

Mansioni

• Lead and manage cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
• Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
• Own and manage the review, submission, and tracking process for member, provider, and market facing materials.
• Provide guidance to business partners on review requirements, documentation standards, and approval processes.
• Own governance and maintenance of key team collateral, templates, and operational documentation.
• Establish standards and processes that improve consistency, accessibility, and reuse of team resources.
• Analyze industry, competitor, and market information and develop actionable insights and recommendations.
• Present findings and implications to leadership and cross-functional partners to support business planning and program enhancement.
• Serve as business owner for Wellness SharePoint and Teams environments.
• Recommend and implement improvements to site architecture, content organization, and knowledge-sharing practices

Conoscenze

Communication skills

Presentation skills

Formazione

Bachelor's degree

Strumenti

PowerPoint

Zoom

Microsoft Office

Word

Excel

Descrizione del lavoro

Humana is seeking a remote Wellness Senior Consumer Engagement Professional. You will plan, coordinate, and execute wellness initiatives that support provider, sales, market, and member engagement objectives.

The role leads projects, drives deliverables across stakeholders, and informs solutions to improve effectiveness and member experience. You will own critical processes and resources, including content management, compliance review coordination, competitive intelligence, and collaboration