Remote Senior Travel Consultant - Client-Focused

BCD Travel; Northern (KY); Hybrid; USD 47,000 - 59,000; Full time

Benefits offered by this job

Flexible hours

Remote opportunities

Career growth

Vacation days

Wellbeing benefits

Travel perks

Inclusive culture

Job summary

BCD Travel in the United States is seeking a Senior Travel Agent to deliver high-touch service to key client travelers, managing requests across phone and email and supporting training programs.

The role is remote in NOAM with strong focus on travel policy, regulations, and cost-conscious recommendations. You’ll need extensive agency experience, Amadeus GDS proficiency, and sharp organizational skills.

Qualifications

• Extensive experience as a travel agent.
• Advanced skills in Amadeus GDS.
• Strong verbal and written communication skills in English.
• Working knowledge of the travel industry, policies, procedures, and processes.
• Highly organized and detail oriented.
• Proficient with Excel and Microsoft applications.

Responsibilities

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultations.
• Handle requests regarding regulations (DOT, TSA, passports, visas).
• Provide required industry information (low fares, exchange costs, penalties).
• Review operational processes and client relationships for improvements.
• Maintain and expand knowledge of travel industries supported.

Skills

Travel agent experience

Amadeus GDS

English communication

Travel industry knowledge

Organized & detail oriented

Excel & MS apps

Tools

Amadeus GDS

Excel

Job description

BCD Travel in the United States is seeking a Senior Travel Agent to deliver high-touch service to key client travelers, managing requests across phone and email and supporting training programs.

The role is remote in NOAM with strong focus on travel policy, regulations, and cost-conscious recommendations. You’ll need extensive agency experience, Amadeus GDS proficiency, and sharp organizational skills.