Remote Senior Technical Writer Needed at Datadog

Digitaltidewave; United States; Remote; USD 136,000 - 174,000; Full time

Job summary

A forward-thinking company is seeking a Senior Technical Writer to join their dynamic team. In this role, you will create engaging technical documentation, focusing on APIs, SDKs, and community integrations. You'll collaborate with product and engineering teams while mentoring others, ensuring that documentation is clear and accessible. This innovative firm values continuous professional development and offers a supportive culture, making it an exciting opportunity for those passionate about technology and documentation. Join a mission-driven team dedicated to enabling digital transformation and cloud solutions.

Benefits

New hire stock equity (RSUs)

Employee stock purchase plan (ESPP)

Continuous professional development

Intradepartmental mentor program

Inclusive company culture

Access to Inclusion Talks

Free global mental health benefits

Competitive global benefits

Qualifications

• 5+ years of experience in technical writing for developer or SRE audiences.
• Experience with Markdown, GitHub, and static-site generators.
• Comfortable with basic Python and reading other programming languages.

Responsibilities

• Manage documentation projects and create public user documentation.
• Develop developer-facing documentation and guides for APIs.
• Collaborate with the docs team to improve documentation standards.

Skills

Technical Writing

Markdown

GitHub

Python

Java

Ruby

Documentation Management

API Documentation

Job description

Job role:Senior Technical Writer

Company name: Datadog

Location:Remote, USA

Salary: $136,000 – $174,000 Annually

Read also:Data Architect- Senior Associate| Remote Needed at PwC

About the Job: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks.

Role Overview

The Technical Writing & Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! Plus a monthly product newsletter.

Responsibilities in this Role

• Partner with our product and engineering teams, manage documentation projects, and create public user documentation, with a focus on Datadog integrations. Dig into source code for community and internally developed systems to collect technical details for documentation.
• Create developer-facing documentation and guides for APIs, developer and SRE tools, and the Agent, to enable the developer and monitoring community to onboard and succeed with our products.
• Collaborate with the docs team and our open source community to develop documentation standards and continually improve our processes.
• As a senior team member, you will also provide coaching, mentoring, and guidance to others in the team.
• Depending on the individual and team capacity, you may also contribute to our monthly newsletter, sent to over 500,000 customers per month.

Required Qualifications/Experience

• You are an experienced technical writer, at least 5 years of relevant experience, developing documentation with a developer or SRE audience, including SDK documentation.
• You are experienced in using Markdown, a static-site generator, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
• You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
• You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.
• You have publicly available technical writing samples.
• You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
• Bonus points if you have experience with open source and partner ecosystem integrations and documentation development.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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