Remote Senior Tax Pro - CPA/EA/Attorney

Intuit, Inc.; Maumelle (AR); Remote; USD 33,000 - 51,000; Full time

Job summary

Intuit, Inc. seeks experienced tax professionals to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms to help customers complete returns while upholding our standards for service and security.

Responsibilities include using video tools to interact with customers, delivering tax advice, performing full-service returns, and documenting interactions. A minimum of 20 hours per week and active credential (CPA/EA/Attorney) required.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with tax preparation experience.
• 2+ years of federal/state individual 1040 tax return preparation.
• Must possess or obtain state licenses/certifications.
• Must have PTIN.
• Willingness to work 20+ hours per week.

Responsibilities

• Interact with customers via video communications software.
• Provide tax advice and full-service return preparation and signature.
• Explain tax terms and guide customers using simple language.
• Document customer interactions and maintain records.
• Meet KPI metrics and participate in trainings.

Skills

Tax preparation

Customer service

Communication skills

Problem solving

Multi-tasking

Education

CPA license

EA certification

Practicing attorney license

Tools

TurboTax software

Windows/PC proficiency

Job description

Intuit, Inc. seeks experienced tax professionals to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms to help customers complete returns while upholding our standards for service and security.

Responsibilities include using video tools to interact with customers, delivering tax advice, performing full-service returns, and documenting interactions. A minimum of 20 hours per week and active credential (CPA/EA/Attorney) required.