Remote Senior Tax Pro: CPA/EA Expert for TurboTax

Intuit, Inc.; Alexandria (VA); Remote; USD 37,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a virtual tax expert to assist TurboTax customers with tax preparation and guidance. You will interact via video, provide expert tax advice, and perform full service return preparation and signatures.

The role emphasizes clear communication, customer empathy, and adherence to policies. Applicants must hold an active CPA/EA/Attorney credential with experience in individual 1040 returns, and be willing to work a minimum of 20 hours per week from a remote location in the United

Qualifications

• Active unrestricted credential required (CPA/EA/Attorney).
• 2+ years tax return prep for at least 30 clients per season.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice, full service return prep and signature.
• Explain tax and technical terms in everyday language.
• Document customer interactions and meet KPI metrics.

Skills

Active communication

Customer service

Fast-paced environment

Education

CPA/EA/Practicing Attorney credential

Tools

Video chat software

Job description

Intuit, Inc. seeks a virtual tax expert to assist TurboTax customers with tax preparation and guidance. You will interact via video, provide expert tax advice, and perform full service return preparation and signatures.

The role emphasizes clear communication, customer empathy, and adherence to policies. Applicants must hold an active CPA/EA/Attorney credential with experience in individual 1040 returns, and be willing to work a minimum of 20 hours per week from a remote location in the United