Remote Senior Site Reliability Engineer — Scale & Observability

Epic for Kids; United States; On-site; USD 160,000 - 200,000; Full time

Job summary

Epic Kids is seeking a Senior Site Reliability Engineer to drive stability, observability, and reliability of our platform. You’ll own parts of our GCP infrastructure, container platform, CI/CD pipelines, and observability stack, partnering with product and data teams to keep applications running smoothly.

This role is fully remote, US-based, and involves on-call rotations and incident response. You’ll work with a global engineering team to raise reliability standards and reduce toil.

Qualifications

• Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in infrastructure, platform, DevOps, or a related engineering role, with a track record of measurably improving production reliability—including defining SLOs, reducing incident frequency or MTTR, and eliminating recurring failure modes.
• Hands‑on experience with Google Cloud Platform (GCP), including GCE, GCS, VPC, IAM, Cloud Monitoring, and related services.

Responsibilities

• Drive the reliability of Epic's infrastructure—set and track SLOs/SLIs, reduce toil, and engineer out recurring instability.
• Build and operate the cloud infrastructure and container platform for high availability, scalability, and cost efficiency—including workload scheduling, autoscaling, networking, and graceful failure handling.
• Maintain and improve CI/CD pipelines for fast, safe delivery across engineering teams.
• Own and evolve the observability stack—metrics, logs, traces, dashboards, and alerts.
• Manage infrastructure as code across the organization, with a focus on consistency, change safety, and reproducibility.
• Own platform security practices—including secrets management, IAM policies, and network segmentation.
• Support compliance‑aware infrastructure practices—including vulnerability management, access reviews, audit‑evidence flows, and incident‑response readiness.
• Participate in a frequent on‑call rotation; drive incident response, blameless post‑mortems, and follow‑through on systemic fixes.
• Partner with product and data engineering teams to troubleshoot platform issues and guide developers on infrastructure best practices.

Skills

SRE practices

Cloud infrastructure

Observability

CI/CD

Education

Bachelor's degree in Computer Science or related field

Tools

GCP

Docker

Kubernetes (GKE)

GitHub Actions

ArgoCD

Jenkins

Terraform

Python

Bash

Job description

Epic Kids is seeking a Senior Site Reliability Engineer to drive stability, observability, and reliability of our platform. You’ll own parts of our GCP infrastructure, container platform, CI/CD pipelines, and observability stack, partnering with product and data teams to keep applications running smoothly.

This role is fully remote, US-based, and involves on-call rotations and incident response. You’ll work with a global engineering team to raise reliability standards and reduce toil.