Remote Senior Salesforce Dev & Admin (PSA/Certinia)

Council Advisors; United States; On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) with company contribution

Generous paid time off

Wellness program

Job summary

Council Advisors is seeking a hands-on Senior Salesforce Administrator/Developer to manage and enhance our Salesforce platform, including Certinia PSA and FFA modules. The role supports Finance, Sales, and Operations with automations, dashboards, and process improvements to boost efficiency and insight.

You’ll drive system upgrades, security, data integrity, and adoption, collaborating with cross-functional teams.

Qualifications

• 5–8 years of hands-on Salesforce development and administration experience.
• Salesforce Administrator Certification required; Advanced Administrator, Platform App Builder, Platform Developer I/II, or Certinia Accredited Professional (PSA/FFA) certifications a plus.
• Experience with Certinia PSA and Marketing Cloud Account Engagement (formerly Pardot) strongly preferred.

Responsibilities

• Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules.
• Manage user setup, roles, profiles, permissions, and security settings.
• Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; Apex triggers and classes).
• Develop and maintain dashboards and reports for Finance, Sales, and other departments.
• Evaluate and pilot Salesforce AI tools (e.g., Agentforce, Einstein) to improve automation and analytics.
• Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams.
• Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests.
• Document system configurations, processes, and best practices.
• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Ensure data integrity and system performance through regular audits and maintenance.
• Train users and promote adoption of Salesforce features and best practices.

Skills

Salesforce admin

Apex & SOQL

Lightning Web Components

Data migration

REST/SOAP APIs

Security & data mgmt

ETL tools

Certinia PSA

Marketing Cloud

Pardot / Account Engagement

Tools

Certinia PSA

Marketing Cloud

Job description

Council Advisors is seeking a hands-on Senior Salesforce Administrator/Developer to manage and enhance our Salesforce platform, including Certinia PSA and FFA modules. The role supports Finance, Sales, and Operations with automations, dashboards, and process improvements to boost efficiency and insight.

You’ll drive system upgrades, security, data integrity, and adoption, collaborating with cross-functional teams.