Remote Senior Product Manager, Agent Performance & Growth

Zillow Group Inc.

United States

Remote

USD 141,000 - 237,000

Full time

14 days+
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Benefits offered by this job

Equity awards
Remote role

Job summary

Zillow Group Inc. seeks a senior Product Manager to design and scale a network of high-performing agents delivering best‑in‑class customer experiences.

You will drive the strategy for transitioning to scalable, data‑driven performance management across thousands of agents and related personas. You will define goals, analyze customer needs and market trends, and partner with product, operations, and GTM teams to align work with Zillow’s broader business strategy.

Qualifications

  • 5+ years managing products from concept to launch.
  • Strong analytical abilities; you pair data with intuition to define product strategy, roadmaps, and development tradeoffs.
  • Proficient in modern product discovery techniques and familiar with agile methodologies.
  • Demonstrated technical skill and comfort evaluating the strengths and weaknesses of product approaches and proposals.
  • Demonstrated strategic vision and leadership, with the ability to inspire, influence, and drive outcomes without direct authority.
  • Expert verbal and written communicator with a proven track record of collaborating effectively with engineers, designers, and leaders at all levels of the organization.

Responsibilities

  • Identify and clearly articulate customer problems, balancing agent and customer feedback with business needs.
  • Define goals and success metrics for your product area and prioritize what to build to achieve them.
  • Inform Zillow’s strategy by understanding customer needs, analyzing competitors, and staying current on industry and technology trends.
  • Analyze qualitative and quantitative data on agent and customer performance to rapidly test, measure, and iterate on your team’s products.
  • Coordinate across product, operations, and go‑to‑market teams to align product work with high‑level business strategy.

Skills

Product management
Analytical thinking
Agile methodologies
Technical evaluation
Leadership
Communication

Job description

Zillow Group Inc. seeks a senior Product Manager to design and scale a network of high-performing agents delivering best‑in‑class customer experiences.

You will drive the strategy for transitioning to scalable, data‑driven performance management across thousands of agents and related personas. You will define goals, analyze customer needs and market trends, and partner with product, operations, and GTM teams to align work with Zillow’s broader business strategy.

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