Remote Senior Platform Engineer – Reliability & Observability

VRChat Inc.

United States

Remote

USD 150,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Work from anywhere

Health Benefits

401K/RRSP

Stock Options

Unlimited vacation time

Parental leave

Job summary

VRChat Inc. is seeking a Senior/Staff Platform Engineer to strengthen the reliability, performance, and scalability of our production platform.

You will operate reliable infrastructure with a focus on observability, incident response, and data-driven reliability using SLI/SLO/SLAs, error budgets, and DORA metrics. This role requires experience with MongoDB, Elasticsearch, or Redis, and collaboration with IT and Engineering teams to plan and deploy infrastructure across a globally distributed,

Qualifications

8+ years of experience in SRE, DevOps, Platform Engineering, or Infrastructure Engineering.

Responsibilities

Operate and improve production infrastructure with a focus on reliability, security, performance, and cost efficiency.
Define, measure, and improve reliability using SLI, SLO, SLAs, error budgets, and DORA metrics.
Build and improve monitoring, alerting, dashboards, logging, and incident response processes.
Participate in incident management, root cause analysis, postmortems, and follow-up remediation.
Automate infrastructure and operational workflows using modern IaC and scripting tools.
Work closely with engineering teams to improve service reliability, deployment quality, and operational readiness.
Turn ambiguous infrastructure, reliability, and operational problems into clear, scalable, and measurable solutions.
Engage with backend codebases through code reviews, pull requests, and occasional feature or tooling work to build shared context with product engineering teams.