Remote Senior GIS Solutions Engineer

Mano Lani LLC.; Oregon; Hybrid; USD 92.000 - 113.000; Vollzeit

Benefits dieser Stelle

Liberal vacation plan

Matching retirement program

Competitive salaries

Zusammenfassung

Mano Lani LLC is seeking an experienced SME Computer User Support Specialist to provide advanced technical support for GIS applications, business systems, and related technology. This role serves as a senior resource for troubleshooting complex user issues and coordinating activities across project teams.

You will mentor staff, develop user guides, and contribute to successful deployments by collaborating with system administrators, developers, and analysts.

Qualifikationen

• Significant experience providing technical or application support.
• Strong troubleshooting and problem-solving skills.
• Experience supporting GIS or other enterprise applications.
• Strong communication and customer service skills.
• Ability to meet applicable client access requirements.

Aufgaben

• Provide advanced technical support for GIS applications, databases, and related systems.
• Troubleshoot software, configuration, access, data, and user issues.
• Provide technical guidance to users and project team members.
• Coordinate technical activities and help ensure project requirements are completed on schedule.
• Assist with software upgrades, system changes, and application implementations.
• Develop user guides, troubleshooting procedures, and technical documentation.
• Work with system administrators, developers, analysts, and client stakeholders to resolve issues.
• Provide guidance and mentoring to other support personnel as needed.

Kenntnisse

Troubleshooting

Communication skills

Customer service

GIS experience

Ausbildung

Bachelor’s of Science in Information Technology/Computer Science/GIS/Information Systems

Jobbeschreibung

Mano Lani LLC is seeking an experienced SME Computer User Support Specialist to provide advanced technical support for GIS applications, business systems, and related technology. This role serves as a senior resource for troubleshooting complex user issues and coordinating activities across project teams.

You will mentor staff, develop user guides, and contribute to successful deployments by collaborating with system administrators, developers, and analysts.